Shaping the Self-Serve Path to the First 1,000 Customers: An Exchange on Adopting Freemium with Lou’s Rachel Pardue

Heuristics and Hunches
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Hey @rachel,

Thanks for taking the time to share your experience building this out!

Forever curious about the org that ships the product. :slightly_smiling_face: So I think it’ll also be really useful to hear how much (if, at all) the team structure had to change to suit this transition. In what ways, different teams have had to adapt to a more product-driven approach?

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